Terms and Conditions

Frenchy Digital is a legally registered Corporation in Los Angeles and the State of California.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE OR CONTRACTING WITH FRENCHY DIGITAL LLC. FOR ANY SERVICE OR RELATED SERVICES. BY ACCESSING OR USING THE SITE OR SERVICE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE OR HOLD ANY LIABILITY.

1. Copyright, Licenses and Idea Submissions.

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are FRENCHY DIGITAL. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE.

2. TRADEMARKS

Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of FRENCHY DIGITAL, LLC. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

3. Use of the Site.

You understand that, except for information, products or services clearly identified as being supplied by FRENCHY DIGITAL, LLC does not operate, control or endorse any information, products or services on the Internet in any way. Except for FRENCHY DIGITAL, LLC.- identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with FRENCHY DIGITAL, LLC. You also understand that FRENCHY DIGITAL, LLC. cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET FRENCHY DIGITAL, LLC. PROVIDES THE SITE AND RELATED INFORMATION “AS IS” AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND KEYWORD SEARCH PROS, INC. SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. KEYWORD SEARCH PROS, INC. DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED. YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. KEYWORD SEARCH PROS, INC. HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.

4. Confidentiality

The client shall keep confidential all information that is provided to the client, their employees, affiliates and agents (the “receiving party”) in connection with the performance of this agreement that is proprietary in nature, including but not limited to all technical data, know how, methods, processes and procedures used to optimize the client’s website(s). The receiving party agrees that, during the term and thereafter, it will keep the Confidential information in strictest confidence and, in addition, protect such Confidential information by no less stringent security measures as it takes to protect its own Confidential information, but by at least reasonable security measures. The receiving party also agrees that it will not use any Confidential information for any purpose other than in connection with the performance of its obligations under this agreement. The parties recognize that the disclosure of Confidential information by the receiving party in violation of the provisions of this section would cause irreparable injury to the Disclosing party; therefore, in the event any party breaches or threatens to breach the provisions of this section, the other party, in addition to any other remedies it may have, will be entitled to preliminary and permanent injunctive relief without the necessity of posting a bond.

5. Program Overview

FRENCHY DIGITAL, LLC. will fully work to improve search results for its clients. Some activities can but do not have to encompass and are not limited to: keywords management, ad group management, campaign organization, quality score modification, position modification, bid management, cost per click management, analytics, conversion tracking, ad text copy, search network management, content network management, and search engine optimization adjustments to websites. KEYWORD SEARCH PROS, INC. agrees to provide its clients any information about regarding their own campaign at any time, including its reporting, and or explanation to its reporting upon request.

6. Guarantee

FRENCHY DIGITAL, LLC offers no guarantee or implication to any client that the service provides with regard to cost, ad position or ranking, return, ROI, or any other measurement of service.

7. Affiliation

FRENCHY DIGITAL, LLC is not a representative of, nor is directly affiliated with, nor is contracted with any search engine including Google, Yahoo!, Microsoft, or Ask.com. Although FRENCHY DIGITAL, LLC. may be endorsed by the above search engines and does operate with search engine provided tools and interfaces and may carry various designations as a qualified service manager for search marketing service, FRENCHY DIGITAL, LLC. is not a part of and does not hold itself to BE any search engine.

8. LIMITATION OF LIABILITY

a) Under no circumstances shall either party be liable for lost revenues, lost profits, loss of business, or consequential, indirect, exemplary, special or punitive damages of any nature, whether such liability is asserted on the basis of contract, tort (including negligence or strict liability) or otherwise, and whether or not the possibility of such damages is foreseeable; provided that this exclusion shall not apply to (i) the party’s respective confidentiality obligations under Section 4, (ii) Frenchy Digital’s indemnification obligations under Section 9.
b) Except for Frenchy Digital’s indemnification obligations under Section 6 with respect to willful misconduct, whether in contract, tort (including negligence or strict liability), or otherwise, shall not exceed (i) the actual Fees paid by Client to Frenchy Digital under that Work Statement for the most recent twelve (12) month period, or (ii) in the case of Services, the actual service fees paid by Client for the Services under that Work Statement. It is understood that the success of the project is dependent on reliable communication. If the Client is unresponsive for 60 consecutive days, client agrees to pay the remaining contract balance due in full and the remaining scope is nullified.
c) Except for any direct damages caused by Frenchy Digital’s negligence or willful misconduct, Frenchy Digital shall have no liability for any damage to, or loss or theft of, any of (i) Client’s tangible property located at a Frenchy Digital facility or (ii) Client’s data, content, software or other materials located, used or restored at a Frenchy Digital facility or transmitted using Frenchy Digital’s Network Services. If Client’s data is damaged, lost or stolen as a result of Frenchy Digital’s negligence, then Frenchy Digital shall be liable to Client only for Client’s documented out-of-pocket expenses incurred to recreate such data. Under no circumstances will Frenchy Digital be considered the official custodian or record keeper of Client’s data for regulatory or other purposes.

9. Indemnification

You agree to indemnify, defend and hold harmless FRENCHY DIGITAL, LLC., its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

10. Payment

Frenchy Accepts all forms of payment for recurring clients, for new clients only payments done by Wire Transfer, Credit/Debit Card or Money Order. Pricing will be based on a personalised quote and according to the Client’s budget with regard to size and/or necessary work to be performed. Once a MONTHLY MANAGEMENT FEE or payment is made to FRENCHY DIGITAL, LLC. for service, the payments shall continue to be due every month on an automatically recurring basis until otherwise cancelled by (62) days written notice. Once authorization for billing is received by FRENCHY DIGITAL, LLC. client has agreed to have FRENCHY DIGITAL, LLC. directly debit the credit card or bank account agreed upon automatically every (30) days. Each MONTHLY MANAGEMENT FEE will be received prior to the fiscal month of service to be performed. SET UP FEES can or will be charged to the client for heavy work services in the initial periods following the commencement of service. SET UP fees are charged only one time shortly after the first billing authorization. This contract may be cancelled at any time by the client with (62) days written notice. Client agrees to be responsible for all payments due to FRENCHY DIGITAL, LLC. up until 62 days after the written receipt of cancellation. Payments that are more than 5 days late will be assessed a 10% late fee.

11. Term; Termination.

Any Agreement may be terminated by either party, for any reason, by giving a 30 day written notice to the opposite party. Cancellation of services or request for services to be canceled by Client must be mailed to FRENCHY DIGITAL, LLC. at 427 W 5th St Suite 1704 Los Angeles CA 90013. The provisions of paragraphs 1(Copyright, Licenses and Idea Submissions), 2 (Trademarks) 3(Use of the Site or Service), 4(Confidentiality), 7(Affiliation), 8(Limitation of Liability),9(Indemnification), 10(Third Party Rights) and 13(Miscellaneous) shall survive any termination of any Agreement.

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12. Refund Policy

All services rendered by FRENCHY DIGITAL, LLC are non-refundable. This includes, but is not limited to: setup fees, one time fees, monthly service fees, upgrade fees, additional service fees, administrative fees, and late fees. FRENCHY DIGITAL, LLC reserves the discretion to refund clients who rightfully deserve refunds. Web, Crypto, & Mobile apps Design…Payments for web & custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Frenchy Digital and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. Web & Mobile Apps Development… Payments for custom web development projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by Frenchy Digital and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client. Search Engine Optimization, Internet Marketing and Social Media Optimization…Payments for Search Engine Optimization, Internet Marketing and Social Media Optimization services are nonrefundable, and Frenchy Digital do not issue pro rata refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred by Frenchy Digital in initiating services. If a project is cancelled or postponed, all monies paid are retained by Frenchy Digital and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

13. Chargeback Abuse Policy

ALL UNRESOLVED CHARGEBACK ABUSE ISSUES COMMITTED BY CLIENTS WILL IMMEDIATELY BE REPORTED TO MAJOR CREDIT BUREAUS, CHARGEBACK ABUSERS DATABASES, AND COLLECTION COMPANIES. THIS CAN SEVERELY DAMAGE CREDIT RATINGS FOR UP TO 7 YEARS.You agree to not abuse any merchant service provider chargeback policy and any chargeback policy and procedures above. You agree not to file a credit card or debit card chargeback for the reason of ‘services rendered” or ‘services not rendered’. Filing a chargeback for “services not rendered’ is to be considered a breach of this agreement. In the event that you breach this agreement and have filed a chargeback, upon a resolution in our favor of the chargeback by either the credit card issuing bank, the credit card processor or by VISA or MASTERCARD, terminate your chargeback with the issuing bank immediately, and you agree to reimburse KSP for any costs incurred in researching and responding to such chargeback, including without limitation, our actual costs paid to the credit card processor or our banks, other third parties, and the reasonable value of the time of our employees and owners spent on the matter, as determined in our discretion in good faith. You further agree that all dispute resolution procedures below will be deemed waived by you, and that these amounts will be added to the original chargeback amount, and that this total amount will then be immediately due and payable.In the event that a chargeback is placed or threatened on a purchase or order of services rendered or not rendered, we also reserve the right to report the incident for inclusion in chargeback abuser database(s) of our choosing and in our sole discretion. The information reported will include name, email address, order date, order amount, IP address, full address, and phone number. Being listed on such databases may make it more difficult or even impossible for you to use (any of) your credit card(s) on future purchases with us or other merchants. Chargeback abusers wishing to be removed from the database shall make payment to us for any outstanding amount owed to us + $550 for processing and handling by wire transfer or such other means as we may require.Anyone who has committed chargeback abuse will also be reported to all major credit bureaus and/or collection agencies as a delinquent account. All legal fees and collection fees accrued in the entire process will be added to the total collection amount owed by abuser.If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $200 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

14. Miscellaneous

This Agreement shall all be governed and construed in accordance with the laws of California, United States of America applicable to agreements made and to be performed in California or any other state in the United States of America. You agree that any legal action or proceeding between FRENCHY DIGITAL, LLC. and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in California, United States of America. Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred FRENCHY DIGITAL, LLC.’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. FRENCHY DIGITAL, LLC. may assign its rights and duties under this Agreement to any party at any time without notice to you. Any rights not expressly granted herein are reserved.